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Granada Batteries Limited guarantee that every purchase made online is a secure transaction. Our site uses the highest level security and all payments are made through Worldpay.
Information we hold about you
When you register on our site and make a purchase from us you are required to give us your email address, postal address and telephone number together with any the details of any third party delivery name and address. This information is only used to enable us to deliver your orders and contact you and is not passed to any other organisation for marketing purposes. You may also decide to receive our newsletter and information about special offers. You can opt out of this at any time by clicking on ‘My Account’.
We also keep a history of orders and purchases so that we can both monitor and track deliveries and also look back at previous purchases.
Cookies
Cookies are small amounts of information sent by your web server to your web browser. They are used as place markers as you move through the site and also to keep track of the items in your shopping basket. Cookies are not used to track individuals or their behaviour on the site. These files are usually stored in the Temporary Internet Files folder within Windows. If you are experiencing difficulties placing orders on our site, please check the security settings on your web browser.
Should you wish to contact us to discuss any issues you may be concerned about, please feel free to do so on 01706 691999
What we do with the information we hold
Our site allows us to collate information relating to the history of purchases you have made. This allows both you and us to track deliveries and review previous purchases. This information is only used internally by us and is never exchanged or sold to other companies. Your information including email address, postal address and telephone numbers are used solely by us for the purposes of delivering your orders or making contact with you
The only organisations to whom we may need to disclose some of your information are those we use for the purposes of delivering your order. These may include Royal Mail, Parcel Force, Palletways and City Link amongst others. By using our website you are consenting to us using your personal information in this way.
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